Wolfgang's Vault Privacy Policy

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We are committed to protecting your personal security and privacy, and we appreciate your trust that we will do so. By collecting such information at our website we strongly believe that we can significantly improve our level of customer service and make your future visits to our website more worthwhile.

This Privacy Policy is incorporated into and is subject to our Terms of Use. Your use of our websites and any personal information you provide on our websites remains subject to the terms of this Privacy Notice and our Terms of Use. By visiting this site you are accepting the practices described in this policy.

Information we collect

We collect information (such as your name, email address, phone number and credit card number) that you provide when you register to listen to music on the Concert Vault, place an order at either Wolfgang's Vault or the Concert Vault, save your information with us or participate in a promotion or survey. We also maintain a record of your music preferences, product interests and your purchases from our website.

We have implemented Google Analytics' Demographics and Interests cookies, which we use to analyze the interests of people who visit Wolfgang's Vault. We use this information to make both the types of articles we publish and the types of advertising we serve more relevant to our visitors' interests. You can prevent us from collecting this information through Google Analytics' free opt-out browser add-on.

How we use your information

In the Concert Vault we use your information to support the personalized services the Concert Vault offers - for example, keeping a list of your favorite concerts, and rating individual concerts. We also use your email address to keep you informed of new additions to the Concert Vault.

When you make an online purchase from either the Concert Vault or Wolfgang's Vault, we use your information to process your order. We will also send you emails to confirm your order, and we may need to contact you via phone, postal mail or email if we have other questions regarding your order. In addition, you will be automatically signed up to receive email updates about our products, services, promotions and additions to our websites.

You can be removed from our email list by following the directions on any email that we send to you or by clicking on the "MY ACCOUNT" link in the top right corner of any page on our website. Please note that it may up to six to eight weeks to remove your from our list.

Sharing your information

We do not rent or sell any information about our customers to any other marketers. We do however provide limited customer information to other companies who we employ to perform some functions on our behalf. Examples include processing credit card payments, delivering packages, sending postal mail and e-mail, and analyzing data. These companies have access to personal information needed to perform their functions, but have agreed not to use it for other purposes.

Royalty Tracking

In order to make sure that artists receive applicable royalties, the Concert Vault identifies and counts the songs you and all listeners have accessed. We use this data to report and pay royalties, and for internal analysis. We do not share your personal usage data with any third parties.

How we use Cookies / Advertising

When you use our site we will store cookies on your computer in order to facilitate and customize your use of our site. A cookie is a small data text file, which a website stores on your computer's hard drive (if your Web browser permits) that can later be retrieved to identify you. Our cookies store randomly assigned user identification numbers and other various information that enables us to identify you as a valid registered listener, to ensure that no one else can sign on simultaneously with your account from another computer and to make the personalized features on our websites work. The cookies make your use of the site easier and make the site run more smoothly. We may also use cookies for displaying advertising to users of our websites. You will be unable to use our websites' personalized features, or shop at our websites, without your browser set to accept cookies. Click here for instructions on disabling your browser's cookies.

Email Opt-out

If you have elected to receive newsletters or promotional or marketing correspondence from the Concert Vault or any of our affiliated sites, and later decide that you no longer wish to receive such correspondence from us in the future, you may opt-out from further receipt by following the opt-out instructions provided in such correspondence.

Security / Safe Shopping Guarantee

Protecting the safety of your credit card information is important to us. Ordering from our site is as secure as ordering via a catalog or using your credit card at your favorite restaurant. When you shop from trusted online merchants like us your online experience should be worry free.

We use SSL (Secure Socket Layering) 128 bit encryption, the gold standard in Internet encryption technology, to protect your information as it travels over the Internet.

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraudulent charges. If your bank does hold you liable for any of this $50, we will cover the entire liability for you, up to the full $50. We will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at this site while using our secure server.

If you suspect any illegal use of your card, call your issuing bank immediately to make sure your rights are protected.

Questions?

Questions regarding this Policy should be directed to privacy@wolfgangsvault.com. We may also be contacted directly at the following address:

Attn: Privacy Officer
Wolfgang's Vault
3663 Barron Way
Reno, NV 89511